Sales & Terms Condition

Sales & Terms Condition

Weather

  1. Adventure Park Veglio will close during rain, thunderstorms and strong winds. If the activity has not yet been carried out, Parcoavventura.it will undertake to offer another date to reschedule the access to the Park. There are no refunds for the cancellation of the activity (total or partially) due to weather conditions.

Cancellations

  1. For cancellations after 6.00 am on the date or if you don’t come at the Reception or if you decide not to do the activity at the reception, the total amount paid will be lost.
  2. If you cancel your reservation less to 7 days before but within 6am the date of your activity, we’ll retain 30% of total amount paid.
  3. If you cancel your reservation more than 7 days before the date, we’ll refund the total amount paid.

Refunds

  1. Handling charges necessary for the repayment will be deducted from the amount to repay. We will keep € 5 for each refund.

Change your date of activity

  1. ou can change your date using the link received during the booking by 6.00 am of the date reserved; otherwise we apply cancellation rules.

Cancellation date of opening

  1. Calendar could change. Adventure Park Veglio  will communicate the changes and will offer a new date for the activity.
    NB. The same conditions also apply to Covid-19 (State, Regional, Local) restrictions.

Requirements

  1. Min. Age: 4 years old. Min. 3 years old for Mini Junior Area.
  2. Min height is 110 cm to participate
  3. Max. weight is 110 kg to participate
  4. Participants under 18 must have their parent sign on their behalf
  5. It is absolutely forbidden to leave the park wearing harness or helmet.
  6. Course restrictions: DISCOVER THE PARK . Each participant is required to have a signed form in order to participate. For participants under 18 years, their parent will be required to sign on their behalf. The registration form will be attached to your confirmation email

>> Other information: please reed our Faqs

Sales & Terms Condition (VOUCHER)

 

Refunds and transferability for vouchers

  1. The vouchers are valid until 30 Sept. of the current season. For purchases from October, will be valid until September 30 of the next season.
  2. Vouchers are transferable between persons. You could freely sell or give them.
  3. Vouchers are never refundable (art. 59, Comma n., Codice del Consumo)
  4. Vouchers will have the possibility to extend the expired date from 1 year, until the natural expired date (30 Sept.) at the price of 5 € there: https://veglio.parcoavventura.it/rinnova-voucher/

Weather

  1. Adventure Park Veglio will close during rain, thunderstorms and strong winds. If the activity has not yet been carried out, Parcoavventura.it will undertake to offer another date to reschedule the access to the Park. There are no refunds for the cancellation of the activity (total or partially) due to weather conditions.

Cancellation

  1. For cancellation received 2 days before the date, the voucher will bemade available again. Otherwise, the voucher will no longer be usable.

Change your date

  1. You can change your date using the link received during the booking by 6.00 am of the date reserved; otherwise we apply cancellation rules.

Cancellation date of opening

  1. Calendar could change. Adventure Park Veglio  will communicate the changes and will offer a new date for the activity.
    NB. The same conditions also apply to Covid-19 (State, Regional, Local) restrictions.

Requirements

  1. Min. Age: 4 years old. Min. 3 years old for Mini Junior Area.
  2. Min height is 110 cm to participate
  3. Max. weight is 110 kg to participate
  4. Participants under 18 must have their parent sign on their behalf
  5. It is absolutely forbidden to leave the park wearing harness or helmet.
  6. Course restrictions: DISCOVER THE PARK . Each participant is required to have a signed form in order to participate. For participants under 18 years, their parent will be required to sign on their behalf. The registration form will be attached to your confirmation email.

>> Other information: please reed our Faqs